Frequently Asked Questions

Q: Does the price include set up and delivery?

A: Yes, Unlike other rental companies we include delivery (within 20 miles of our location at 35811, outside of 20 miles there is an additional $25), taxes, and set up fees in our prices. So the price you see is the price you pay.

Q: We have rented some really dirty inflatables from other companies. Are they always that dirty?

A: No. Our inflatables will be clean when you rent them. We clean our inflatables after every rental.

Q: Do we have to keep it plugged in the entire time?

A: Yes. A blower keeps air in the inflatable unit the entire time. Once unplugged they deflate. That is why we require an outlet within 50´ of the unit or generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords. The only time to turn the blower off is when all children are off/out of the inflatable and it's no longer going to be used.

Q: What surfaces do you set up on?

A: We can set up on grass (this is usually best for the kids), dirt, asphalt, and concrete. Sorry, we can not set up on any type of rocks as the constant rubbing might wear through the vinyl.

Q: What payments do you take?

A: Cash or Check. If paying by cash, please have exact change. We plan to be able to take credit/debit in the near future.

Q: What is your weather policy?

A: If any of the following is expected the day of your scheduled rental:

-Winds 20mph or over

-Temperatures under 40 degrees F° 

-Local weather is predicting rain at 60% or higher. 

The customer WILL receive a “weather rain check” for the deposit to be applied to another event within 1 year from the canceled event date.

Frequently Asked Questions

Q: Can we see a copy of your safety rules?

A: Yes.  You will be given a copy of the safety rules upon delivery.

Q: Is everything you have listed on your website or do you have different units?

A: We are always adding to our inventory of rentals and update our website as soon as we get new rentals so check back often.

Q: What is the weight limit on the inflatable units?

A: Each Bounce House or Inflatable has a different recommended weight limit. When you inquire about a unit we can give you max weight and max occupancy information about the unit you're wanting to rent.

Q: What if the party is canceled or I need to change the date for my rental?

A: That is no problem, however we ask that you call us no less than 48 hours prior to your scheduled delivery. You will be able to apply your deposit for another event scheduled one year from canceled event date.

Have a question? Call or text us and we will be sure to answer it and add it to our FAQ.

(256) 333-6800